Terms and Conditions

1. Acceptance of Terms

By accessing and using Helio's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

Helio provides AI-powered manufacturing insights and monitoring solutions for industrial equipment. Our services include real-time data collection, analytics, and predictive maintenance features designed to optimize manufacturing operations.

3. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring that your use of the service complies with all applicable laws and regulations
• Providing accurate and complete information when setting up your account

4. Data Collection and Usage

Our service collects and processes manufacturing data from your connected equipment. By using our service, you grant us permission to collect, analyze, and store this data for the purpose of providing insights and improving our services. All data handling is subject to our Privacy Policy.

5. Intellectual Property

All content, features, and functionality of the Helio service, including but not limited to text, graphics, logos, and software, are the exclusive property of Helio and are protected by international copyright, trademark, and other intellectual property laws.

6. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We may perform maintenance, updates, or experience technical issues that could result in temporary service interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, Helio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

8. Indemnification

You agree to indemnify and hold harmless Helio, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

9. Termination

We reserve the right to terminate or suspend your account and access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms and Conditions on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Helio
Email: info@helioiot.com
Address: 530 N Patterson Ave #465
Winston-Salem, NC, 27101